Skip to main content
Skip table of contents

Failed to start scenario error due to error in ZIP file.


I encounter an error in DATPROF Runtime when starting a scenario


The error is caused by a corrupt zip file containing the logfile of a previous run.

A possible cause is an agent crash.

This logfiles are used to calculate the duration of the current run.

The logfiles are saved in the file runs\<RunID>\

To fix the error follow this instructions

In DATPROF Runtime go to the history view of the environment.

  • If you know exactly which run caused the error Clean up that specific run.
  • Cleanup the history.
  • Stop and Start the agent.

Applies to 

This issue was found in 3.5.2., and was subsequently resolved in the 3.16.1 release.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.